- New player in the market that is gaining popularity.
- Doesn’t require much computational power to function.
- Compatible with the vast majority of operating systems and devices
- Offers agreeable prices for new customers.
With so many similar antivirus suites around, it’s hard to make the right choice, especially for a user with zero knowledge of the topic. Modern Internet users’ demands are shifting towards online, with malware control and safety of personal data becoming major concerns. Most antivirus solutions these days ensure safe browsing. But, that doesn’t necessarily mean you’ll automatically be 100% protected with specific software.
TotalAV is a relatively new antivirus suite that’s available in both free and paid variants. Along with Kaspersky, Bitdefender, and Norton, TotalAV is a leading antivirus that’s very well capable of delivering industry-leading security for potential customers. It is available for Windows, MacOS, iOS, and Android. The company offers four packages to choose from, and they all come with reasonable price-tags. Plus, there’s an impressive list of tools and services that you can use, including a robust VPN.
While TotalAV might not be the most versatile, affordable, or famous antivirus solution on the market, it still is a decent pick if you’re looking for an all-around solid antivirus. Initially, the company used to offer the Virtual Private Network as a free addition to every single package; that’s not the case anymore – now you have to pay extra charge for this tool. And stil, TotalAv has a lot of nice features to offer. In this TotalAV review, we will examine the key advantages and drawbacks of this antivirus, as well as its functionality.
If you’re looking for an affordable antivirus solution but don’t really want to waste your time learning about all the available products, this software might be precisely what you need. As mentioned, it is reasonably priced, and even the most basic package (the 100% free plan) will make sure your device/mobile gadget is well-protected. Let us take a quick look at what TotalAV is best for:
- Users In The Market For Affordable Solutions
- Inexperienced Users Looking For An Intuitive Antivirus
- Outdated Computers With Little Resources To Spare
- Decent Malware/Spyware Protection
Pros & Cons
Just like any other software out there, TotalAV comes with its fair share of pros and cons. Our team of experts took its time to carefully review every single aspect of the antivirus to help you create a complete picture in your head. Sadly, the VPN we talked about earlier doesn’t come for free anymore (and that used to be a big selling point), but TotalAV still has some impressive features. Here is the list of pros and cons:
- Strong protection against malicious URL
- Solid phishing protection
- Comes with user-friendly apps for all four major platforms
- One of the least demanding antiviruses in terms of system resources
- Offers an impressive list of optimization tools
- Around-the-clock customer protection
- The free version is a nice touch
- Speedy full scans
- No Independent Test results; average scores in hands-on malware tests
- While the prices are fair, this isn’t the most attractive solution
- Advanced firewall protection is only available with the paid plans
- No real-time protection with the free version
- Quick scans can take up to 15 minutes to complete
The question still stands: is TotalAV an affordable antivirus, or not? Hopefully, the following list will help you find the right answer:
- Free Essential Antivirus. As the name suggests, this is a 100% charge-free package.
- Essential Antivirus – $19.95/year
- Antivirus Pro – $39.95/year
- Ultimate Antivirus 2019 – $59.95/year
Sadly, none of the packages comes with a free trial, and that makes TotalAV a less attractive solution for users that prefer the “try-before-buy” approach. On the bright side, the company does offer a 30-day MBG (Money-Back Guarantee). Here’s how it works: during that 30-day period, you can request a refund, and customer support will make sure you get every single penny you paid for it back. This is clearly stated on the official website.
Reliability and security
TotalAV being a relatively new product, there are no third-party independent tests results to confirm its efficiency yet. Unfortunately, it means the users are somewhat blind and can’t see whether it’s good at protection or not. For that reason, our team has conducted a series of tests, and we are ready to share the results with you.
With Safe Site, a tiny browser extension, TotalAV manages to block 89% of phishing sites. This is a far better result than with Chrome and IE. But Kaspersky and McAfee block 100% of the potential threats, with TotalAV still staying in the top-10. You don’t even need to download any of the four packages to get Safe Site (just create an account, and it will be given to you for free).
While Free Essential Antivirus performed poorely during our malware tests, the commercial versions proved to be quite capable. Again, they came through with an 89% detection rate. That puts TotalAV on the same level with AVG, Avira, and Avast. However, not every single detected malware was stopped, and some of them even had time to self-execute. With a total score of 83, TotalAV is 10 points below the undisputed winners – McAfee and Norton.
In the malware-hosting URLs test, TotalAV blocked 76% of potentially dangerous downloads (8% at the browser level, and the rest later). This is an above-average result but compared to Norton’s and Bitdefender’s 99%, TotalAV can’t compete.
As always, you can choose between a quick scan and a full scan. The first one performs a quick “sweep” of the system and checks only the most vulnerable and essential parts of it. Here’s its biggest downside: there’s nothing quick about it. The scan can take up to 15 minutes, which is incredibly long, as the majority of rivals on the market do them in 1-2 minutes.
In some cases, these scans are lightning-fast, which isn’t good either (because that means the antivirus doesn’t check every single area). The full scan, in turn, is capable of locating and terminating even the most well-hidden malware. And, it only takes 25-30 minutes – that puts it on par with the leaders of the industry. During our tests, the full scan proved to be very efficient and eradicated the system of the viruses we intentionally planted on the OS.
Ease Of Use
The one thing that makes TotalAV stand out is the user interface. The team did a marvelous job of turning all those boring buttons and menus into something colorful. For some, it might be too much, but for the average user, the friendly and intuitive dashboard will be a big selling point. And while some of the aspects are pretty annoying and don’t make sense, overall, navigation is easy, straightforward, and everything looks lovely.
Download And Installation
Yes, download and installation are very easy and intuitive, but the need to create an account will disappoint the private users. Even if you’re planning on only using the free version of TotalAV, you’ll still need an account. Furthermore, before the software is installed, it will take up to 5 minutes to update its antivirus base. Overall, installation takes 10-12 minutes, which is a bit long.
As we just mentioned, some parts of the interface are questionable. For example, there are several meters, and they can be very confusing. All they do is make you feel like there’s always something wrong with the system and that your computer is in danger, when, in reality, it isn’t. Apart from that, the main dashboard is excellent and allows you to access every single part of the antivirus quickly, be it the scans, the optimization tools, or the security settings.
Summing up, we can say that the user interface is one of the strongest points of this antivirus. It is not perfect; yet, once you learn not to pay much attention to the colorful meters, TotalAV will become your new favorite antivirus software. There aren’t as many customization options as in some other antiviruses, though.
System impact is another factor that can make it or break it for an antivirus. TotalAV is available for Win, Mac, iOS, and Android devices. It runs very smoothly even on outdated systems and doesn’t require a top-of-the-line CPU to perform in the background. With only 20MB of RAM consumed and almost no strain on the processor, TotalAV is, without a doubt, one of the least demanding software on the market.
Plus, it keeps a low profile, meaning it rarely uses pop-ups to tell the user about possible threats, available updates, and such. Along with Kaspersky and Avast, TotalAV is the leader regarding usage of system resources.
Free Essential Antivirus. This is a 100% free antivirus product that doesn’t come with a time limit. However, it’s one of the least feature-packed free antiviruses on the market and doesn’t even offer real-time protection. If you value your security and privacy, we highly recommend going for the paid versions.
Essential Antivirus. The entry-level package can only protect one device and will be a good pick if you’re looking to protect your desktop computer (or mobile phone). Malware/Spyware/Adware/Trojan Protection
- Ransomware Protection
- Phishing Protection
- Real-time Protection
- Optimization/Tune-Up Tools
- Disc Cleaner
- (Remote) Firewall Protection
- Web Shield
- Browser Manager/Cleaner
Such a set of available features covers all the basic needs of an average user.
Pro Antivirus. This is the most popular package which comes with everything from the previous plan plus offers some of its own, additional features. With it, you’ll be able to secure not one, but three devices, while paying only double. Plus, the users will get access to:
- Safe Password Vault
- Antivirus eBook
Ultimate Antivirus. As the name suggests, this is the most expensive and comprehensive tier offered by TotalAV. It can simultaneously protect up to 5 devices. While support is great no matter which package you choose, with Ultimate, you’ll enjoy super-fast responses and will always be prioritized. Add Smartphone optimization and protection, and you’ll get an all-around solid antivirus solution.
TotalAV Support And Customer Service
If you run into some trouble or have any difficulties with using TotalAV, don’t hesitate to let the professional customer support help you out. First of all, there’s a large FAQs page and an impressive Knowledge Base where the customers will find answers to the majority of questions. Additionally, the provider offers tutorials and guidelines on how to use the services correctly. If none of those help you, feel free to contact the assistants via email, phone or live chat.
The biggest question is – does support take forever to answer, or not? Thankfully, this company values its customers enough not to make them wait on the line for hours. They are highly qualified and will make sure to give you short, simple, and practical answers. On average, it takes them 5-10 minutes to answer a call/email, which is not something most antiviruses are known for.
TotalAV was launched in 2017, and the team has done an impressive job of perfecting the original formula. While there’s still a lot of room for improvement, right now, this is a highly competitive antivirus with affordable price-tags and solid protection algorithms. If fast full scans, a friendly interface, low system impact, and decent malware protection is what you’re looking for, then TotalAV should be on your list of must-haves.
Our team put every single available package through a series of tests during this TotalAV antivirus review. And, they all performed quite well (except for the free version that doesn’t have real-time protection). Although this antivirus can’t compete with Kaspersky and Bitdefender concerning security, it’s still a top-10 product with a big list of pros.